Senior electrician certificate test questions - Solutions - Huaqiang Electronic Network

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First, multiple-choice questions (1) single-choice questions
1. The voltage of the low voltage power supply is (C).
(A) 220V; (B) 380V;
(C) 220, 380 V; (D) 220, 380V, 1KV;
2. The construction of the construction site (including construction lighting) uses electricity, and its electricity tariff type belongs to (B).
(A) residential electricity prices; (B) non-industrial electricity prices;
(C) temporary electricity price; (D) commercial electricity price;
3, Red Star Theatre originally has a lighting meter, a power meter, because now only lighting power, the household wants to combine the capacity of the two tables together, should handle (A) procedures.
(A) households; (B) capacity expansion; (C) reclassification; (D) relocation;
4. If the customer (A) does not need electricity and does not apply for the change of electricity, the power supply department will handle the automatic account cancellation.
(A) for 6 consecutive months; (B) for 3 consecutive months (C) for 1 year or more; (D) for 6 months;
5. The error range of the 2.0 energy meter is (B).
±1%; (B) ±2%; (0.2%; (D) ± 3%
6. When the tampering time cannot be ascertained, the number of thief days shall be calculated at least (C) days.
(A) 30 days; (B) 90 days; (C) 180 days; (D) 210 days;
7. For the suspension of electricity use, the maximum time of accumulation shall not exceed (B).
(A) 3 months; (B) 6 months; (C) 9 months; (D) throughout the year;
8. The term of temporary electricity use for the same project shall not exceed (B), and those who exceed it shall apply for the extension of the use procedure in advance.
(A) 3 months; (B) 6 months; (C) 9 months; (D) throughout the year;
9. The Electricity Law of the People's Republic of China shall be implemented from (C).
(A) April 1, 1995; (B) July 1, 1996; (C) April 1, 1996; (D) July 1, 1997;
10. Only one (C) power supply business establishment is established in a power supply business area.
(A) 3; (B) 2; (C) 1; (D) not set;
11. The National Aid Co., Ltd. launched the “Power Market Rectification and Quality Service Year Activities” publicity day (C).
(A) January 24, 2000; (B) January 24, 2001; (C) February 24, 2001; (D) February 24, 2002;
12. For large industrial power users who have to dismantle the meter, they are all (C) when calculating the basic electricity bill.
(A) less than 10 days; (B) less than 15 days on a monthly basis; (C) on a daily basis; (D) no calculation;
14. The “Customer Service Management Standard for Power Supply Company” issued by the provincial company stipulates that the customer service personnel must answer within the telephone ringing (A).
(A) 3 sounds; (B) 4 sounds; (C) 5 sounds; (D) 6 sounds;
15. The “Power Supply Company Customer Service Management Standard” issued by the provincial company stipulates customer complaints, reports, and electricity application business processing, and then conducts a telephone return visit in (D).
(A) 10 days; (B) 15 days; (C) 20 days; (D) 30 days;
16. The requirements for the quality of power supply business employees in the Basic Code of Conduct are (B), the requirements for skills are (A), and the requirements for discipline are (C).
(A) diligent study, proficient in business (B) loves the electric industry, loyal to the duties (C) obey the rules, integrity and self-discipline
17. The requirements for dressing of power supply business workers in the external image specification are (C), the requirements for grooming are (B), and the requirements for behavior are (A).
(A) elegant, courteous, spiritual (B) natural, generous, dignified (C) unified, clean, decent
18. The requirements for the reception of power supply business workers in the general code of conduct are (A), the requirements for the conversation are (D), the requirements for the service are (C), and the requirements for communication are (B).
(A) smile, enthusiasm, sincerity (B) calm, rational, strategy (C) fast, thoughtful, satisfied (D) kind, sincere, modest
19. The requirements for the service staff counter service in the specific code of conduct are (C), the requirements for telephone (network) service are (A), and the requirements for on-site service are (B).
(A) smooth, convenient and efficient (B) safe, trustworthy, satisfied (C) high quality, efficient and comprehensive
20, can apply for temporary electricity is (B)
(A) Commercial outlets (B) Infrastructure (C) Underground parking lot lighting
21, the original temporary electricity, if you need to change to formal use of electricity, what procedures should be handled (C)
(A) category change (B) transfer (C) new installation power
22. The new address after the user migration is not powered by the original power supply point, and what is the new site power supply (A)
(A) New installation electricity (B) transfer (C) category change
24. When the power supply equipment is planned to be overhauled, the number of power outages for users who supply voltages of 35KV and above shall not exceed several times per year (A), and users who supply 10KV shall not exceed several times per year (C)
(A) once (B) twice (C) three times
27. The number of electricity inspectors (B) when conducting on-site inspections by electricity inspectors.
(A) at least one person; (B) not less than two; (C) not less than three;
28, the living rate of residential electricity use (A) 95%; (B) 98%; (C) 100%
29. The service commitment stipulates that the power supply facilities are scheduled to be repaired and blacked out, and announced to the public in advance (C).
(A) 3 days; (B) 5 days; (C) 7 days; (D) 10 days
30. Electricity sales revenue refers to (A).
(A) electricity receivables; (B) electricity charges received; (C) electricity and taxes collected;

32. The secondary side of the current transformer (B).
(A) Fuse is installed; (B) Fuse is not installed; (C) Open for a short time; (D) Open circuit is allowed
33. For large industrial power users who have suspended power for less than 15 days, the principle is (C) when calculating their basic electricity charges.
(A) all reductions; (B) on a 10-day basis;
(C) no deduction; (D) 15 days
34. The outer casing of the electrical equipment is grounded and belongs to (A).
(A) type of protective earthing; (B) type of lightning protection grounding;
(C) working ground type; (D) safety type
36. The monthly electricity bill that should be received but not received should be (B).
(A) deducted from the electricity bills report;
(B) reflected in the arrears item of the operating income summary table;
(C) not reflected in the operating income summary table;
(D) Another report is reported;
37. A school uses electricity for teaching, and installs a self-provided transformer of 315 kVA. The electricity fee of the school should be calculated according to (C).
(A) large industrial electricity prices; (B) non-residential lighting prices;
(C) non-industrial electricity prices; (D) commercial electricity prices
39. State Grid Corporation's 2005 power supply service commitment, all electricity supply business premises open electricity price standards and (C).
(A) business hours; (B) work flow;
(C) service procedures; (D) work standards

40. The State Grid Corporation's 2005 power supply service commitment stipulates that the reliability rate of power supply in urban areas is not lower than (B), and the qualification rate of residential customers in urban areas is not lower than (D).
(A) 99.85%; (B) 99.90%; (C) 97%; (D) 96%;
41. State Grid Corporation's power supply service commitment in 2005, the power supply window is accepted by the resident customer, the electricity receiving device is qualified and the relevant procedures are completed, (A) power is sent within the working day, and other customers (B) are sent within the working day. Electricity.
(A) 3; (B) 5; (C) 7; (D) 10
42. The State Grid Corporation's 2005 power supply service promises to provide 24-hour power failure repair service, requiring the time limit for the city to arrive at the fault site for repair under normal weather conditions: (B)
A, 40 minutes; B, 45 minutes; C, 50 minutes; D, 55 minutes
43. State Grid Corporation's 2005 power supply service promises to provide 24-hour power failure repair service, requiring the time limit for rural areas to arrive at the fault site under normal weather conditions: (D)
A, 45 minutes; B, 55 minutes; C, 80 minutes; D, 90 minutes
44. State Grid Corporation's 2005 power supply service promises to provide 24-hour power failure repair service, requiring the time limit for emergency repairs in special remote mountainous areas under normal weather conditions: (D)
A, 45 minutes; B, 60 minutes; C, 90 minutes; D, 120 minutes
45. State Grid Corporation's 2005 power supply service commitment, power supply facilities planned to repair and power outages, need to be announced to the public in advance (C) days.
A, 5 days; B, 6 days; C, 7 days; D, 8 days
46. ​​The State Grid Corporation of China promised that the power supply service in 2005, if the customer owes a fee to take power outage measures according to law, the power failure notice will be delivered in advance (C) days.
A, 3; B, 5; C, 7; D, 9
47. State Grid Corporation's 2005 power supply service promises that the response period for high-voltage dual-supply users' power supply schemes shall not exceed (C) working days.
A, 15; B, 20; C, 30; D, 60
48. State Grid Corporation's power supply service commitment in 2005, the response period for high-voltage single-supply users' power supply plan shall not exceed (C) working days.
A, 9; B, 10; C, 15; D, 30
49. State Grid Corporation's 2005 power supply service commitment, the response period for residential users' power supply plan shall not exceed (B) working days.
A, 2; B, 3; C, 4; D, 7
50. State Grid Corporation's power supply service commitment in 2005, the response period for low-voltage power users' power supply plan shall not exceed (B) working days.
A, 3; B, 7; C, 5; D, 9
51. The Code of Ethics for Employees of the State Grid Corporation requires that the power supply workers should follow the labor discipline and do not violate the rules and regulations and eliminate (D).
A. Violation of regulations and blackouts in violation of regulations; B. Operation in violation of regulations and illegal operation;
C, illegal operation and illegal operation; D, illegal command and illegal operation.
52. The State Grid Corporation Staff Ethics Code requires that power supply workers must strictly abide by the company's rules and regulations and conscientiously implement (A):
A, work standards, job specifications and operating procedures
B. Work standards, job specifications and operating procedures
C, safety standards, labor discipline, work procedures
60. The State Grid Corporation Staff Ethics Code requires that the power supply staff should cherish the cooperative relationship with the customer, not arbitrarily default, not making fake sales, and doing it (B).
A. Mutual respect, mutual accommodation, mutual understanding and mutual benefit; B, mutual help, mutual accommodation, mutual benefit and mutual benefit;
C, mutual help, mutual benefit, mutual benefit, mutual benefit; D, mutual help

63. Power supply workers should have a strong sense of professional responsibility and career, carry forward team spirit, maintain the overall image, and (D) respect each other, cooperate closely, and work together.
A, enterprise, upper and lower processes, employees; B, departments, processes, leadership
C, enterprises, leaders, employees; D, departments, processes, employees
64. The living rate of residential electricity use should be reached (C).
A, 95% and above; B, 97% and above; C, 98% or more; D, 100%.
66. The Code of Conduct for Civilized Service for Power Supply Business Employees stipulates that staff members should use standardized and civilized language when they receive customers and advocate the use of Mandarin. It is strictly forbidden to say (C).
A, local dialect, dialect; B, dialect, taboo;
C, swearing, taboo; D, swearing, dialect
67. The Code of Conduct for Civilized Service for Power Supply Business Employees requires employees to pay attention to civility and courtesy, to be instrumental, to respect customers, to be polite, and to use (D).
A, Putonghua; B, standard language; C, business terminology; D, civilized language
70. The Code of Conduct for Civilized Service for Power Supply Business Employees requires that staff members should show their credentials when they come to the door to serve the customer (D).
A. Comments and requests; B, proposals and advice;
C, requirements and habits; D, customs and habits
71. The appearance requirements of customer service personnel (C).
A, natural, generous, coordinated; B, natural, generous, beautiful
C, natural, generous, dignified; D, natural, harmonious, beautiful
72. The Code of Conduct for Civilized Service for Power Business Employees requires women workers to apply for light makeup, which is elegant and conforms to (C).
A, age, occasion; B, work, identity;
C, age, identity; D, occasion, identity
73. The Code of Conduct for Civilized Service for Power Supply Business Employees requires customer service personnel to behave (D).
A, beautiful, harmonious, generous; B, elegant, beautiful, spirit
C, generous, decent, moderate; D, elegant, courteous, spiritual
74. The Code of Conduct for Civilized Service for Power Supply Business Employees requires that customer service personnel should always be full of energy and concentration when working, and cannot show (C).
A, boredom, irritability and dissatisfaction; B, fatigue, pain and dissatisfaction
C, fatigue, depression and dissatisfaction; D, fatigue, depression and pain
75. The Code of Conduct for Civilized Service for Power Supply Business Employees requires customer service personnel not to hold their hands in front of customers, and to minimize unnecessary (C) actions.
A, eyes; B, expressions; C, gestures; D, cumbersome
76. The Code of Ethics for Employees of State Grid Corporation requires power supply workers to enhance their awareness of (D), consciously abide by environmental laws and regulations, treat nature, green, purify and beautify the living environment, pay attention to public health, protect flowers and trees, human landscape, and strive to conserve resources. .
A, clean and hygienic; B, self-protection;
C, the owner; D, environmental protection.
77. The Code of Conduct for Civilized Service for Power Supply Business Employees requires civilized service requirements for customer service personnel. When receiving customers, they should (B) talk to customers.
A, kind, sincere, peaceful; B, kind, sincere, modest
C, kind, harmonious, modest; D, kind, sincere, generous
78. The Code of Conduct for Civilized Service for Power Supply Business Employees requires customer service personnel to provide (A) services to customers when receiving customers.
A, fast, thoughtful, satisfied; B, fast, convenient, satisfied C, warm, thoughtful, satisfied; D, fast, thoughtful, convenient
79. The Code of Conduct for Civilized Service for Power Supply Business Employees requires the customer service personnel to explain the situation to the customer and win the customer's (C) when receiving the customer's business that cannot be handled.
A, consent and support; B, understanding and support
C. Understanding and understanding; D, satisfaction and understanding
80. The Code of Conduct for Civilized Service for Power Supply Business Employees requires customer service personnel to do (B) when communicating with customers. #p#分页头#e#
A, witty, calm, sophisticated; B, calm, rational, strategy

C, agile, generous, calm; D, enthusiasm, sincerity, considerate
81. The Code of Conduct for Civilized Service for Power Supply Business Employees requires that the counter service of power customers should be done (B).
A, high quality, enthusiasm, comprehensive; B, quality, efficient, comprehensive
C, comprehensive, meticulous and comprehensive; D, warm, thoughtful, satisfied
828383, "Code of Conduct for Civilized Service for Power Supply Business Employees" stipulates that telephone service should be done (D).
A, timely, convenient and efficient; B, smooth, timely and efficient
C, smooth, convenient and timely; D, smooth, convenient and efficient
83844888, "Code of Conduct for Civilized Service for Power Supply Business Employees" stipulates that the telephone should be kept open at all times, and the telephone ringing (B) will be answered in the voice.
A, 2; B, 3; C, 4; D, 5
84. The Code of Conduct for Civilized Service for Power Supply Business Employees stipulates that when receiving customer telephone repairs, it shall (C).
A. Ask the customer address in detail; B. Ask the customer name in detail.
C, ask the fault situation in detail; D, ask the customer phone in detail
85. The Code of Conduct for Civilized Service for Power Business Employees stipulates that customers should be referred to the customer (B) when they receive complaints or reports from customers.
A, tribute; B, thanks; C, apologize; D, greetings
86. The Code of Conduct for Civilized Service for Power Supply Business Employees stipulates that it is found that the damage of the energy metering device caused by customer responsibility should be politely confirmed with the customer (C), confirmed by the customer, and signed on the work order.
A. Sharing responsibility for accidents; B. Cooperating solutions
C, analyze the cause of damage; D, analyze the accident level
87. In the city power supply business, the (D) management method is adopted for the client units of special nature.
A, special; B, parallel; C, common; D, classification
88. The Code of Conduct for Civilized Service for Power Business Employees stipulates that the report phone number should be answered within (B) days.
A, 5; B, 10; C, 15; D, 20
89. At the end of the call with the customer, the call should be hanged up by (B).
A, customer service staff; B, customer; C, both parties at the same time

90. The city's power supply business standardization service standard requires that customer service personnel should be employed in advance (B) before the business, check computers, printers and touch servers.
A, 3 minutes; B, 5 minutes; C, 8 minutes; D, 10 minutes.
128. It is required in the standardization service standard for urban power supply business that the time for handling the charge service of each resident customer shall not exceed (B).
A, 15 minutes; B, 10 minutes; C, 8 minutes; D, 5 minutes.
129. In the standardization service standard for urban power supply business, the waiting time for customers to handle electricity service shall not exceed (A).
A, 20 minutes; B, 15 minutes; C, 10 minutes; D, 5 minutes.
91. In the standardization service standard for urban power supply business, in the provision of power supply services, when power supply facilities are scheduled to be repaired and power outages, the start and stop time of power outage lines, areas, and power outages should be announced to the public before (C). Special important users should be notified in particular. .
A, 3 days; B, 5 days; C, 7 days; D, 10 days.
92. In the "Regulations for Standardization of Urban Power Supply Business Services", the service supervision shall stipulate that the service quality of customer complaints shall be notified within (B) working days.
A, 1; B, 3; C, 5; D, 7.
93. In the "Regulations for Standardization of Urban Power Supply Business Services", the service supervision shall stipulate that the service quality of customer complaints shall be answered within (D) working days.
A, 3; B, 5; C, 10; D, 15.
94. The “Standards for Standardization of Rural Power Supply Business Services” stipulates that “three electricity” that should be eliminated when implementing the electricity price policy refers to (B).
A. Human power, illegal electricity, no electricity; B, human power, relationship electricity, power;
C, relationship electricity, illegal electricity, power; D, no electricity, human power, power.
(2) Multiple-choice questions

1. The electric power operation accident is caused by one of the following reasons, and the electric power enterprise shall not be liable for compensation: (AB)
(A) natural disasters; (B) force majeure (C) user's own fault; (D) other accidents;
2. The content of the basic ethics of citizens (ABCDE).
(A) patriotism and law-abiding; (B) courtesy and integrity (C) unity and friendliness; (D) diligence and self-reliance; (E) dedicated dedication
3 The basic norms of the professional ethics of workers in power supply enterprises. (A BCDE)
(A) Dedicated love and research; (B) keep in mind the quality of service; (C) unite and improve efficiency; (D) safe and power supply for civilized production; (E) handle the impartiality according to law;
4. The content of the professional ethical behavior standard of the business window of the power supply enterprise. (A BCD)
(A) dressing a clean and linguistic civilization; (B) delivering prompt and convenient customers; (C) following the rules carefully; (D) observing discipline and impartiality
5. The power supply contract shall have the following provisions: (ABCD)
(A) Power supply mode, power supply quality and power supply time; (B) Power capacity and power address, power usage; (C) metering method and electricity price, electricity bill settlement method; (D) Other terms agreed by both parties ;
6 Power supply companies may refuse or suspend the following power application (ABCD).
(A) Power projects that are clearly contrary to national industrial policies or government restrictions; (B) not negotiated with power supply companies when new power-receiving projects are established; (C) exceed power supply capacity of power supply enterprises; (D) user power factor cannot be reached Standard
Second, fill in the blank question
1. All the business halls are eye-catching (name) and (sign).
2. The business counter has a signage for each business.
3. The environment inside and outside the business premises is clean and tidy, and there is an obvious (non-smoking) sign in the room.
4. The business premises are in order (positioning management).
5. Place free gifts (promotional materials) at the obvious location of the business premises.
6. Promotional materials include (electricity regulations), (electricity and electricity prices), (business processes) and (safety electricity common sense), etc., and can be accessed on the touch screen.
7. All customers in the business office are waiting for a rest place, with (drinking water), (drinking cup), preparing customer writing desk (paper), (pen), etc.
8. The business premises should be notified (business hours) and (business acceptance scope), (service procedures), (charged items), (charge standard), (charge basis), (service code), etc.
9. The sales staff should go through the training (qualified training) before they can be employed.
10, the service window should have staff (post responsibility system), and open, each service personnel must be familiar with.
11. The window personnel should be uniform (dressed) and wear a uniform (number) service certificate (chapter).
12. When you are engaged in electricity monitoring, inspection, meter reading and other work at the customer's office, you must take the initiative to present (document) and explain your intention. After the work is completed, express to the customer (thank you).

13, the window staff to receive customers to (active), (enthusiasm), (thoughtful), must use the standard civilized language, use Mandarin, foreign-related regional foreign language conversation.
14. The maintenance or construction personnel should work in the customer's office, be civilized and polite, take the initiative to protect the environment for the customer, and be responsible for the customer after the work is finished (clean up the hygiene), please fill in the customer service evaluation form.
15. In the business premises of electricity (implementing counter services), handle all business related to electricity use.
16. The district-level business window must have all the business functions related to (power consumption).
17. Promote “one-stop” service, and solve all problems (customers) at the district level window.
18, business place setting (consulting service post), to provide customers with power laws and regulations, telegraph loading, electricity charges and other inquiries and consulting services.
19. The consultant should do a good job of consulting (consulting), (inquiry), and (leading) the customer, and the customer is satisfied.
20. The business premises should be set up (convenient boxes) or appliances.
21. Gradually implement (telephone service), through continuous improvement of management, achieve the goal of “as long as you have a phone call, the rest of the matter is done by us”.
22, where there are conditions, gradually implement (networked services), through the network for inquiries, consulting, reporting and access to electricity and other electricity business.
23. Strictly implement the state (electricity price policy), and it is strictly forbidden to collect all expenses that the state has cancelled.
24. The time for handling the resident customer's charging business shall not exceed (5) minutes, and the time for the customer to handle the electricity service shall not exceed (20) minutes.

26. Strictly implement the duty system and provide (24) hours of power failure repair service. The time limit for reaching the fault site is (45) minutes.
27. If the power supply facilities are scheduled to be repaired and blacked out, it shall be announced to the public (7) days in advance, and special important customers shall notify the household.
28, sudden power outages, customer consultation, should be explained. For the power cuts that have a certain impact, it is necessary to explain through the news media to all sectors of the society.
29, "95598" special service telephone opened (accident repair), (complaint report), (business inquiry), (with telegraph installed) and other functions.
30. (Quality), (skills), and (discipline) are the basic norms of civilized behavioral norms. They are the general requirements for the employees of power supply business (professional ethics, dedication and love), and also the comprehensive requirements for implementing civilized behavioral norms. Quality. Power supply business workers must develop good professional ethics and firmly establish a good fashion (honest and trustworthy), (fairly), (serving the people), and (contributing to society).
31. External image specification requirements: (dressing), (dressing) and (behavior) are the external performance of the power supply business staff. It not only reflects (employee's personal cultivation) but also (the image of the enterprise), only the normative Instrumentation and manners can win a good impression of customers.
34. In the specific code of conduct, the telephone service requires that the phone be kept open at all times, and the phone rings (3) to answer within the voice. If it exceeds (3), it should first apologize. When answering, first (greeting), then report (unit (department) name) )
35. The ethics of employees of the State Grid Corporation is (patriotic and law-abiding), (honest and trustworthy), (dedication and love), (compliance with discipline), (unity and cooperation), (quality service), (civilized courtesy), (care for society).
36. The ethics of employees of the State Grid Corporation requires employees to be honest and trustworthy, keep their promises, and in the social and economic exchanges and working relationships, (keeping promises), (reputation of credibility), (recognition), earnestly fulfilling contracts, contracts and social service commitments. , cherish the cooperative relationship, do not arbitrarily default, do not make fake sales, do (mutual help), (mutually allow), (reciprocity), (mutual benefit).
37. The ethical requirements of the staff of the State Grid Corporation of China, in the quality service, we must adhere to the service tenet of (the people's electricity industry for the people), adhere to the values ​​of (customer first) and (service first), and faithfully fulfill the obligations of the power grid enterprises. And responsibility, full of enthusiasm for the community, to serve customers and power generation companies, so that the government can be assured, customer satisfaction.
38. The ethical requirements of the staff of the State Grid Corporation of China, in the quality service, we must adhere to the (quality), (convenient), (standard), (sincere) service guidelines, conscientiously implement the standardization of service standards and civilized service behavior standards, consciously accept Social supervision, humbly listen to customer opinions, do (service attitude correct), (service behavior norms), (service discipline is strict), (service language civilization).
39. The ethical requirements of the staff of the State Grid Corporation must emphasize quality in their work, firmly establish the idea of ​​surviving by quality and seeking development, and do business seriously, repair accidents in a timely manner, implement strict policies, and continuously improve service quality and service technology. Level, to ensure that customers use (safe), (high quality), (reliable), (economical) electrical energy
40. The ethical requirements of the staff of the State Grid Corporation must comply with the rules and regulations, strictly abide by the rules and regulations of the enterprise, conscientiously implement (work standards), (post specifications) and (operational procedures); model compliance with labor discipline, does not occur Violation of rules and regulations, to prevent violations of command and illegal operations.
41. In order to strengthen (power supply business management), establish a normal (power supply business order), guarantee the (legal rights and interests) of both parties, and formulate these rules in accordance with the (Electric Power Supply and Use Regulations) and relevant state regulations.
42. When the user needs to use the standby and security power supply, the power supply enterprise should negotiate with the user according to its (load importance), (utilization capacity) and (possibility of power supply). #p#分页头#e#
43. For temporary power users, the power supply enterprise shall issue (temporary power supply certificate), which should be placed on the (temporary power supply site) for easy verification.

44. When calculating the electricity consumption, maximum demand and power factor of the transferred households, the electricity bill should be deducted (transfer to the household), the utility line and the transformer (active, reactive power).

Third, the judgment question
1. All industrial and mining enterprises produce or process electricity according to large industrial electricity prices. (x)
2. The level of electricity price, the difference in electricity tariff recovery is directly related to the operating results and economic benefits of power companies. (√)
3. The sales revenue of power companies is mainly electricity revenue. (√)
4. Users of dedicated line power supply do not need to add variable loss and line loss. (x)
5. The meter reading rate, the electricity rate recovery rate and the electricity rate error rate are the main indicators for assessing the quality of the work. (√)
6. The nature of the user's electricity use changes. If the business is changed to non-industrial, the procedures for changing the electricity consumption category should be handled. (√)
7. The power supply business organization shall apply for the business license with the “Power Supply Marketing License” before it can apply for business license. (x)
8. The user's single-phase power equipment with a total capacity of less than 10 kW can be powered by a low voltage 220 volt. (√)
9. If the user reduces the volume or suspends, he/she must apply to the power supply company three days ago. (x)
10. The user and the household must be the same power supply point. Only two or more users of the same power address are allowed to apply. (√)
11. All users above 315 kVA have implemented large industrial electricity prices. (x)
12. For long-term arrears, the arrears repayment agreement should be signed with the user on a regular basis (cycle is annual) to ensure the debt recourse of the power supply enterprise. (√)
13. The production and lighting of large industrial users use non-residential lighting prices. (x)
14, all temporary electricity must be loaded with meters to collect electricity. (x)
15. If the user owes the electricity fee, the power supply enterprise may immediately stop supplying power according to the procedures prescribed by the state. (x)
16. For seasonal power users, the time limit for power outage can exceed 6 months. (√)
17. The temporary electricity use also implements the two-part electricity price. (x)
18. Current transformers in operation are not allowed to be short-circuited. (√)
19. The calculation of the basic electricity fee can be calculated according to the capacity of the transformer or the maximum demand. (√)
20. For the investigation of the electricity breaching penalty, it can be recorded as electricity income. (x)